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Step-by-Step-Guide for Funnel Center - The No. 1 all-in-one solution for local businesses

How to Connect Your Google Business Profile

Connecting your Google Business Profile is the first step to unlocking powerful features like collecting reviews, managing your listings, and chatting with customers. Don’t worry — the process is quick and easy, and you only need to do it once. Here’s how it works 👇

How to Connect Your Facebook Page

Connecting your Facebook Page lets you use the Social Tool inside the platform to easily schedule and share posts on Facebook. It’s a simple one-time setup that takes just a few minutes. Follow these easy steps 👇

How to Connect Your Instagram Account

To schedule and publish posts on Instagram using the Social Tool, you first need to connect your Instagram Business Account to the platform. ⚠️ Important: Only Instagram Business Accounts can be connected. Personal profiles are not supported.

Connect A 2-Way SMS Channel

If you want to make the most of your platform—especially for sending and receiving messages with your customers—you’ll want to connect a two-way phone number. Here’s everything you need to know 👇

How to Complete Your Toll-Free SMS Application (U.S. & Canada)

Toll-Free Numbers (TFNs), like those beginning with 800, 888, 877, etc., are widely used by businesses to send and receive text messages for customer communication. To ensure secure, high-quality message delivery and prevent spam, carriers now require all TFNs used for messaging in the US and Canada to be officially verified.

Reviews — How It Works

The Reviews tool is designed to help your business get more Google reviews and respond to them quickly and professionally — all from one simple dashboard.

Listing — How It Works

Keeping your business information accurate and up to date online is essential — and that’s exactly what the Listing product helps you do. Let’s explore how it works and why you should use it.

Social — How It Works

Social media is no longer just a trend — it’s a powerful tool to grow your local business, build trust, and attract new customers. That’s why the Social product inside your platform exists: to help you post content regularly on your business’s Facebook and Instagram pages, directly from one easy dashboard.

Campaigns — Coming Soon

We’re excited to announce that a brand-new product called Campaigns will be launching soon inside your platform! This feature will allow you to easily send bulk messages to your contact lists through SMS or WhatsApp, so you can keep your customers informed about everything happening in your business — new products, events, promotions, seasonal offers, and more. Let’s take a quick look at how Campaigns will work and why it’s such a powerful tool to grow your local business.

Chat — Coming Soon

Great news — a new feature called Chat is coming soon to your dashboard! This tool is designed to help you centralize all your conversations from different messaging channels into one easy-to-manage inbox. Whether your customers are reaching out through SMS, Facebook Messenger, Instagram DMs, or WhatsApp, you’ll be able to read and reply from one single screen. Let’s explore how it works and why it can make a big difference for your business.👇

How Billing Works

Managing your subscription and payments is simple with our built-in billing system. In this article, we’ll walk you through everything you need to know about how you’re billed, how to manage your payment method, how to add or cancel services, and where to find your invoices. We’ve designed the billing system to be transparent, easy to use, and fully in your control.

How Credit Top-Ups Work

Your credit balance is what powers all the messaging features in your platform — including SMS, WhatsApp messages, and 2-way SMS phone number subscriptions. Whenever you send a message or subscribe to a 2-way phone number, credits are deducted from your balance. This guide will help you understand how credits are used, how much things cost, and what happens if your balance runs low.